Privacy Policy

Last updated: July 20, 2026

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account
means a unique account created for You to access our Service or parts of our Service.
Affiliate
means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Application
refers to MikaFy, the software program provided by the Company.
Company
(referred to as either "the Company", "We", "Us" or "Our" in this Privacy Policy) refers to Mikafy Ltd, 94 Burry Road, St Leonards on Sea, East Sussex, TN376QX, United Kingdom.
Country
refers to: United Kingdom.
Device
means any device that can access the Service such as a computer, a cell phone, or a digital tablet.
Personal Data
(or "Personal Information") is any information that relates to an identified or identifiable individual. We use "Personal Data" and "Personal Information" interchangeably unless a law uses a specific term.
Service
refers to the Application.
Service Provider
means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.
Usage Data
refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
You
means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Financial files/CSVs uploaded for sorting (processed strictly to deliver app functionality)

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device's unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers, and other diagnostic data.

Third-Party Services & Processors

We rely on trusted third-party Service Providers to operate, analyze, and monetise our Application. These third parties access Your data only to perform specific tasks on Our behalf:

  • RevenueCat: Used for managing in-app mobile subscriptions, purchase validation, and entitlement tracking.
  • Google Analytics: Used for tracking user engagement, app usage metrics, and overall app performance.
  • Google Play Billing: Used as the primary payment processor for in-app subscriptions and transactions.
  • Remarketing & Advertising Services: We may use remarketing tracking (such as Meta Pixel or Google Ads tags) to show targeted advertisements to You on third-party platforms after You visit or use our Service.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service: Including monitoring the usage of our Service and processing uploaded CSV files.
  • To manage Your Account: To manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service.
  • For the performance of a contract: The development, compliance, and undertaking of the purchase contract for products, items, or services You have purchased or subscribed to through the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or push notifications regarding updates, administrative notices, or security alerts.
  • To provide You with News & Offers: To provide news, special offers, and general information about other goods, services, and events We offer similar to those You have already purchased or inquired about, unless You have opted out.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For Remarketing & Advertising: To deliver relevant marketing campaigns to previous users on external platforms.
  • For business transfers: We may use Your Personal Data to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or sale of assets.
  • For other purposes: Such as data analysis, identifying usage trends, and evaluating and improving our Service, products, and marketing.

Sharing Your Personal Data

We may share Your Personal Data in the following situations:

  • With Service Providers: To monitor and analyze the use of our Service, manage in-app subscriptions (via RevenueCat), or process payments.
  • For business transfers: In connection with, or during negotiations of, any merger, sale of Company assets, or acquisition.
  • With Affiliates: In which case we will require those affiliates to honor this Privacy Policy.
  • With business partners: To offer You certain products, services, or promotions.
  • With Your consent: We may disclose Your Personal Data for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Where possible, We apply shorter retention periods and/or reduce identifiability by deleting, aggregating, or anonymizing data. Unless otherwise stated, the retention periods below are maximum periods ("up to") and We may delete or anonymize data sooner when it is no longer needed:

  • Account Information: Retained for the duration of your account relationship plus up to 24 months after account closure to handle post-termination issues or resolve disputes.
  • Customer Support Data — Support tickets and correspondence: up to 24 months from the date of ticket closure.
  • Customer Support Data — Chat transcripts: up to 24 months for quality assurance and training.
  • Usage Data & Analytics — Application usage statistics: up to 24 months to understand feature adoption.
  • Usage Data & Analytics — Server logs (IP addresses, access times): up to 24 months for security monitoring and troubleshooting.

We may retain Personal Data beyond the periods stated above due to legal obligations (e.g., tax records), legal claims, explicit user requests, or routine backup deletion schedules.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ.

Where required by applicable law, We will ensure that international transfers of Your Personal Data are subject to appropriate safeguards and supplementary measures.

Delete Your Personal Data (Account & Data Deletion)

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

In-App Management: You may update, amend, or delete Your information at any time by signing in to Your Account and visiting the account settings section.

Direct Request: You may also contact Us at contact@getmikafy.com to request full account and data deletion.

Google Play Policy Compliance: Upon receiving a deletion request, We will permanently delete or anonymize Your account profile and uploaded data within 30 days, except where retention is strictly required by law.

Legal Basis for Processing (GDPR & UK GDPR)

If You are from the European Economic Area (EEA) or the United Kingdom, Mikafy Ltd’s legal basis for processing Personal Data includes:

  • Performance of a Contract: Necessary to fulfill our service agreement with You.
  • Consent: You have given Us clear permission (e.g., opting into marketing communications or remarketing tracking).
  • Legitimate Interests: Necessary for analytics, security, and product optimization.
  • Legal Obligation: Necessary to comply with UK statutory regulations.

Your Rights under GDPR & UK GDPR

Under GDPR and UK GDPR, You have the right to Access, Rectification, Erasure, Restriction, Data Portability, and the right to Object to processing. To exercise these rights, contact Us at contact@getmikafy.com. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

California Consumer Privacy Rights (CCPA, CPRA & CalOPPA)

This section applies to California residents under the CCPA, CPRA, and CalOPPA.

  • Categories Collected: Identifiers (email, IP address), Commercial Information (subscription history via RevenueCat), and Internet/Network Activity (analytics data via Google Analytics).
  • Your Rights: Right to Know, Access, Delete, Correct, and Right to Opt-Out of the "Sale or Sharing" of Personal Information for cross-context behavioral advertising (which can be exercised via device settings or by contacting Us).
  • Non-Discrimination: We will not discriminate against You for exercising any of Your privacy rights.
  • Do Not Track: Our Application does not currently alter its behavior in response to web browser DNT signals, though device-level tracking permissions can be managed on Your device.

Disclosure of Your Personal Data

Business Transactions: If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred with prior notice.

Law Enforcement: Under certain circumstances, We may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities.

Other Legal Requirements: We may disclose data in good faith to comply with a legal obligation, protect Company property, investigate wrongdoing, or protect public safety.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While We strive to use commercially reasonable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us immediately.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. We will also let You know via email or a prominent notice on Our Service prior to material changes taking effect.

Contact Us

If you have any questions or data requests regarding this Privacy Policy, You can contact us:

By email: contact@getmikafy.com

By post: Mikafy Ltd, 94 Burry Road, St Leonards on Sea, East Sussex, TN376QX, United Kingdom