Delete Your MikaFy Account
Last updated: July 27, 2026
Use this page to request the deletion of your MikaFy account and associated data. You can request deletion directly inside the MikaFy app or via email using the instructions below.
30-Day Retention Period
When you request account deletion, we schedule permanent deletion for 30 days later.
- Grace Period
- During these 30 days, your account remains queued for deletion. You can cancel the request at any time simply by signing back into the app and selecting Cancel account deletion.
- Permanent Deletion
- After 30 days, your account and all associated data are permanently deleted from our servers and cannot be recovered.
How to Request Deletion
Option 1 — In the MikaFy App (Recommended)
- Open MikaFy on your device and sign in.
- Tap Account in the main navigation.
- Tap Delete Account and confirm your request.
The app will immediately clear locally stored data from your device, sign you out, and queue your server-side account data for permanent deletion in 30 days.
Option 2 — Request via Email (Web / No App Access)
If you have uninstalled the app or cannot access your device, email us directly:
- Subject
- Account Deletion Request - MikaFy
- Body
- Please include the email address linked to your MikaFy account and a clear statement requesting full account and data deletion.
We will confirm receipt of your request via email and queue your account for permanent deletion under our 30-day process. (Note: To protect your security, we may ask you to verify account ownership before processing the request.)
What We Delete
When your deletion request is completed after 30 days, we permanently remove:
- Account Identity
- Your sign-in credentials, email address, and profile settings.
- Authentication Data
- Any stored security credentials or authentication tokens.
- Usage & Processing Records
- Usage quotas, feature state, and server logs associated with your account.
- Subscription Records
- Subscription tier records stored on our backend systems.
- Local Device Data
- If initiated in-app, all locally cached transaction and CSV sorting data on your device is wiped immediately.
What May Be Retained Temporarily or Separately
- In-App Subscriptions
- Deleting your MikaFy account does not automatically cancel active store subscriptions. Subscriptions are processed through Google Play Billing. To stop future billing, you must cancel your subscription directly in your Google Play Account Settings.
- Legal & Tax Obligations
- We may retain limited transaction records (such as purchase receipts or invoice logs) where strictly required to comply with UK statutory regulations, accounting requirements, or fraud prevention laws.
Summary of the Deletion Process
- 1. Request Submitted — Immediate
- You submit a deletion request via the app or email. We acknowledge receipt and sign you out.
- 2. 30-Day Window — Days 1–30
- Your data is queued. You can cancel deletion anytime by signing back into the MikaFy app.
- 3. Permanent Removal — Day 30+
- Your account, profile, and server-side data are permanently deleted and unrecoverable.
Related Documents
Contact Information
Mikafy Ltd
94 Burry Road, St Leonards on Sea, East Sussex, TN37 6QX, United Kingdom
Email: contact@getmikafy.com